Terms and Conditions

    These terms of service shall be governed by and construed in accordance with the laws of the jurisdiction where ParadisePinnacle is located, without regard to its conflict of law principles.

    Any dispute arising out of or relating to these terms or the services provided by ParadisePinnacle shall be resolved exclusively through binding arbitration conducted in the jurisdiction of ParadisePinnacle.

  • If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
  • ParadisePinnacle shall not be liable for any failure to perform its obligations where such failure is due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of terrorism, or government restrictions.
  • Our privacy practices are governed by our privacy policy, which outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the privacy policy.
  • From time to time, ParadisePinnacle may offer promotions, discounts, or special offers. Such offers may be subject to additional terms and conditions, which will be communicated at the time of the offer.
  • ParadisePinnacle strives to ensure accessibility to our services for individuals with disabilities. Please contact us if you require assistance or accommodations during your stay.
  • The casino services offered by ParadisePinnacle are subject to specific rules and regulations. Guests must adhere to these rules while participating in any gaming activities. [email protected].
  • ParadisePinnacle prioritizes the health and safety of its guests and staff. We adhere to all applicable health and safety guidelines and may implement additional measures as necessary.
  • If you have any questions, concerns, or feedback regarding our terms of service or your experience at ParadisePinnacle, please contact our customer service team at the provided contact information.
  • Users are prohibited from engaging in any unlawful, fraudulent, or abusive activities while using ParadisePinnacle's services. This includes but is not limited to hacking, unauthorized access to systems, and transmission of harmful content.
  • Room assignments at ParadisePinnacle are based on availability and may be subject to change without prior notice. We strive to accommodate specific requests but cannot guarantee room preferences.
  • Guests are responsible for any damage to hotel property caused during their stay. Charges for damage may be applied to the credit card on file or billed directly to the guest.
  • ParadisePinnacle is not liable for lost or stolen items. Guests are encouraged to use the in-room safe provided for securing valuables. Please report any incidents of theft to hotel management immediately.
  • Dining and entertainment options at ParadisePinnacle are subject to availability and may require reservations. Special events or promotions may have specific terms and conditions that apply.
  • Use of the health and wellness facilities, including the gym and spa, is at the guest's own risk. Guests with medical conditions are advised to consult with a physician before using these facilities.
  • ParadisePinnacle is committed to environmental sustainability. We encourage guests to participate in our initiatives to conserve energy, reduce waste, and support local communities.
  • Corporate events and functions hosted at ParadisePinnacle are subject to separate terms and conditions. Event organizers are responsible for ensuring compliance with all applicable laws and regulations.
  • ParadisePinnacle does not allow pets on the premises, with the exception of certified service animals as required by law. Guests traveling with service animals must notify the hotel in advance.
  • ParadisePinnacle values guest feedback and welcomes suggestions for improvement. Feedback can be submitted through our website, customer service channels, or during your stay at the hotel.